Real-Time Product Track and Trace Capability
Customer
Global automotive and industrial supplier
Industry
Automotive
Size
>10,000 employees
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Challenge
• Tracking products after ex-factory state, resulting in product diversion
• No product serialization, posing a challenge in inventory management
Solution
• AccessReal assigns each product with a unique ID to enable traceability right down to product level
• Warranty management and loyalty point modules were introduced when more issues were identified in the discussion process
Results
• Immediately pinpoint when product diversion occurred
• Easing product forecast and enhance restocking efficiency