Authentication, Authorization, Administration and Audit Services
Customer
Inland Revenue Authority of Singapore
Industry
Government Administration
Size
1,000 to 5,000 employees
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Challenge
• Ensure all access and transactions are secured and auditable
• Enhance compliance and staff efficiency while reducing costs
Solution
• AccessMatrix Universal Access Management (UAM) deployed and integrated in more than 20 applications
• AccessMatrix E2EE module and Hardware Security Module (HSM) for end-to-end protection of users’ login credentials
• Leverages on Pluggable Authentication Method (PAM) framework to support multiple authentication methods
• Access management to ensure only authorized users have access to allocated applications
• Segmented administration and security policy for different user group
Results
• Consolidation of administration of all existing authentication types
• Delegation of corporate taxpayers administration to companies themselves, reducing administrative workload within IRIS and improve customer satisfaction
• Users and administrators activity log can be accessed for audit and accountability purpose
