Support

Support2024-12-03T17:42:21+08:00

Software Maintenance and Support Services

i-Sprint’s Global Software Maintenance and Support Services (“GSS”) defines the scope of maintenance and support services (“Maintenance Services”) agreed between i-Sprint Innovations Pte Ltd or its group of companies (“i-Sprint”) and Customer for i-Sprint’s software product and solution offerings, namely, ‘AccessMatrix’, ‘AccessReal’, and ‘YESsafe’.

The GSS and i-Sprint’s end-user software license agreement (“EULA”) both form an integral part of the applicable agreements between i-Sprint and Customer.

Technical support may no longer be offered for non-shipping versions of any of i-Sprint’s software products. i-Sprint reserves the right to revise the product support policy, at any time, without prior notice.

This page consists of the following tabs

  • General Announcement  – contains the latest update on product and security related information
  • Services & Legal/ Support Documents  – contains the service, legal and support documents

Find out the latest updates on product and security-related information.

Click below to view the product release & support for the various software versions of the following products:

Disclaimer


Website Contents

The information contained on this website, including without limitation, “Product Release & Support” and any reference data (“Contents”), should not be interpreted as legally binding commitments, but rather as flexible information subject to change from time to time. The Contents are for information purposes only. I-SPRINT MAKES NO WARRANTIES, EXPRESS, IMPLIED, OR STATUTORY, BY POSTING THE CONTENTS ON THIS WEBSITE.

Addition, Modification, and Deletion

i-Sprint may add, modify or delete any of the information on this website from time to time without providing any notice. Please check out i-Sprint online information periodically to keep informed of any updates.

The information on this page is subject to the Disclaimer.

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