AccessMatrix – UIM
Software Maintenance and Support Services
Technical support may no longer be offered for non-shipping versions of any of i-Sprint’s software products. i-Sprint reserves the right to revise the product support policy, at any time, without prior notice.
This page consists of the following tabs
- UIM Product Lifecycle – contains the announcement of Product Lifecycle for various i-Sprint AccessMatrix software versions.
- UIM Product Release & Support Dates – contains information on product release and support as well as AccessMatrix Supported Platform documents.
AccessMatrix-UIM-5.7.2.7213-GA Release Announcement
As part of our ongoing product communication, we are announcing the GA release of AccessMatrix-UIM software version 5.7.2.
| Product Version | Product Defect Support | Product Technical Support | Product Released | End of Mainstream Support |
| 5.7.2 | Correct and test defects to determine the best solution; Provide workarounds if possible | Supported | GA [Build 7213]: 31-Jul-2024 | TBA |
A high-level summary of some of the key changes and enhancements released in this latest version is listed below:
- Enhanced the authorization proof functions.
- Support for reconciliation of IT resources and IT posts from downstream systems (AD)
- Enhanced connector trainer.
- Implemented data masking for logs, interfaces and databases.
This latest release also includes updates such as defect fixes released in the previous version, 5.7.1. You may email support@axbsec.com to request the latest release notes.
End of Mainstream Support Date Announcement
In addition to the above GA release, we are also announcing the End of Mainstream Support (EOMS) date for the following AccessMatrix-UIM software version.
| Product Version | Product Defect Support | Product Technical Support | Product Released | End of Mainstream Support |
| 5.7.1 | Correct and test defects to determine the best solution; Provide workarounds if possible | Supported | GA [Build 7111]: 11-Jan-2024 | 31-Jan-2027 |
End of Mainstream Support Date Reminder
The EOMS reminder for older software versions listed below aims to encourage customers to upgrade their systems’ software to a more current version, which includes new features, enhancements, and reported defect fixes that improve product reliability.
| Product Version | Product Defect Support | Product Technical Support | Product Released | End of Mainstream Support |
| 5.7.0 | Â Correct and test defects to determine best solution; Provide workarounds if possible | Supported | Â GA [Build 7011]: 30-Jun-2023 | 30-Jun-2026 |
| 5.6.9 | Correct and test defects to determine best solution; Provide workarounds if possible | Supported | GA [Build 6910]: 30-Dec-2022 | 30-Dec-2025 |
| 5.6.8 | Correct and test defects to determine best solution; Provide workarounds if possible | Supported | GA [Build 6811]: 30-Jun-2022 | 30-Jun-2025 |
| 5.6.7 | Correct and test defects to determine best solution; Provide workarounds if possible | Supported | GA [Build 6706]: 4-Jan-2022 | 31-Jan-2025 |
- It is highly recommended that customers upgrade their systems before the respective EOMS dates to continue to be supported by i-Sprint
- Customers should consult with i-Sprint sales representatives or Global Support personnel for the recommended software version to which they should upgrade
- Please refer to the AccessMatrix Product Release & Support page for the latest updates to the above list
Note: * Maintenance Services subscription is required
| Product Version | Product Released | Product Defect Support | Product Technical Support | End of Mainstream Support | Product Supported Platforms |
| 5.7.2 | GA [Build 7213]: 31-Jul -2024 | Correct and test defects to determine best solution; Provide workarounds if possible | Supported* | To Be Announced | |
| 5.7.1 | GA [Build 7111]: 11-Jan -2024 | Correct and test defects to determine best solution; Provide workarounds if possible | Supported* | 31-Jan-2027 | – |
| 5.7.0 | GA [Build 7011]: 30-Jun -2023 | Correct and test defects to determine best solution; Provide workarounds if possible | Supported* | 30-Jun-2026 | – |
| 5.6.9 | GA [Build 6910]: 30-Dec -2022 | Correct and test defects to determine best solution; Provide workarounds if possible | Supported* | 30-Dec-2025 | – |
| 5.6.8 | GA [Build 6811]: 30-Jun -2022 | Correct and test defects to determine best solution; Provide workarounds if possible | Supported* | 30-Jun-2025 | – |
| 5.6.7 | GA [Build 6706]: 04-Jan -2022 | Correct and test defects to determine best solution; Provide workarounds if possible | Supported* | 31-Jan-2025 | – |
| 5.6.6 | GA [Build 6603]: 5-Aug -2021 | Correct and test defects to determine best solution; Provide workarounds if possible | Supported* | 31-Aug-2024 | – |
| 5.6.5 | GA [Build 6507]: 23-Mar-2021 | Provide workarounds if possible; Provide access to existing patches | Limited Support* | 31-Mar-2024 | – |
| 5.6.4 & Earlier | GA [Build 6405]: 23-Jul-2019 | Not Supported | Not Supported | 31-Jul-2022 | – |
Find out the latest updates on product and security-related information.
Click below to view the product release & support for the various software version of the following products:
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The information contained on this website, including without limitation, “Product Release & Support” and any reference data (“Contents”), should not be interpreted as legally binding commitments, but rather as flexible information subject to change from time to time. The Contents are for information purposes only. I-SPRINT MAKES NO WARRANTIES, EXPRESS, IMPLIED, OR STATUTORY, BY POSTING THE CONTENTS ON THIS WEBSITE.
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